At Providence Software Solutions, we provide a full digitization service as well as preventative fraud measure through technology.

Contact Info
35 Western Service Road
Woodmead, Sandton
info@providencesoft.co.za
+27 (0) 11-802-0722 | +27 (0) 11-656-2033

Learn More

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At Providence Software Solutions, we provide a full digitization service as well as preventative fraud measure through technology.

Contact Info
35 Western Service Road
Woodmead, Sandton
info@providencesoft.co.za
+27 (0) 11-802-0722 | +27 (0) 11-656-2033

Learn More

Follow Us

Intergration

In IT since 2005, Providence has helped businesses build reliable integrations between all kinds of software systems and applications.

Overview

Providence is an IT system integration company with a team of 700+ professionals in custom development, cloud, security, DevOps and many other fields. We rely on our tech expertise coupled with first-hand experience in 30+ industries to plan and implement successful integration projects of any type and complexity.

To become a digitallly enabled business, an enterprise must leveage the capabilities of modern IT systems. Integartion is a viatal step in modernizing its infrastructure. Our intergration services enable your enterprise to become more flexible, agile and scalable while saving costs both in the long and short term.

Providence intergration services assist your business in installing as well as scaling you IT infrastructure. Our expeertise in computer telephony intergration software, IVR applications, predictive dialers, emails, webchat and advanced call center software allows you introduce new, cost-effective methods to seamlessly connect with your customers.

Capabilities

We Can Cover Any Integration Need

Any app origin and status

  • Legacy and Modern Applications.
  • Custom, SaaS and Open-source Software.
  • Highly Customizable Configurations

Any scope

  • Internal Integrations.
  • Integrations with partners, suppliers, customers, etc.

Any App Complexity

  • Traditional transaction systems.
  • Modern Solutions Based on Microservices, IoT, Big Data Technologies.

Any Deployment Approach

  • Cloud/multi-cloud.
  • On-premises.
  • Hybrid.

Any Integration Approach

  • Point-to-point/ESB-Based SOA.
  • A Shared Database
  • iPaaS.

Any Communication Type

  • API-based.
  • Message/event-based.
  • Batch-based.

Solutions and Services

Take advantage of the proven experience and services that are part of Systems Integration Services to maximize your IT strategies.

  • Leverage IT resources to complement your team and bring product and domain expertise
  • Advance your business by investing in scalable and customized services
  • Connect the front office to the back office, and new systems to legacy systems
  • Leverage the latest technologies in cloud, intelligent automation, advanced analytics and more
  • Outsource noncore functions to enable your team to focus on new initiatives and priorities
  • Implement and integrate industry-leading technologies from Fiserv alliances and partners
  • Streamline and automate processes with RPA

FAQ

Commonly asked questions around integration's

A: To exclude a specific product from showing up in recommendations universally on the whole site an exclusion can be made for the specific product. See the documentation for Applying exclusions for more details on this interface.

When configuring a widget if a category of items should be excluded from recommendations, such as excluding all warranties, then a rule excluding a certain category of product can be configured. See the Defining product recommendation rules documentation for more information on how this can be performed.

If there are a large number of categories that need to be excluded from all recommendations that is easily defined it is recommended to reach out to your customer success manager to see if the analytics team for personalization can configure a back end rule that would prevent certain products from being recommended.

A: We need to review the code prior to going live to ensure that there are no errors which will cause issues with the integration and potential errors on the Providence Personalization live environment

A: Yes Providence can integrate with your CMS, but dependent on the integration method the level of integration will vary.

A: At Providence, we offer lifetime product support and maintenance solutions while also developing a sustainable long-term partnership with you.

This is dependent on the integration method.

Native Integration
  • Set up your development environment. You will need to have an Episerver Commerce site set up in order to utilize the Recommendations package to integrate with Episerver Perform and Reach.
  • Obtain an Episerver Personalization account. An account will be provided to you once an order for Episerver Perform and Reach is placed and approved.
  • Installing and configuring the Recommendations package
  • Customize your Providence Perform recommendations and render the recommendations
JSON Integration
  • Provide Providence with a product feed as per the feed specifications (located in the feeds section of this knowledge base)
  • Obtain an Providence account. An account will be provided to you once an order for Episerver Perform and Reach is placed and approved.
  • Add JSON code to every page of website to provide Providence with tracking data
  • For Perform, add JSON code to render recommendations on agreed pages then render said recommendations
  • For Reach, create the mail campaigns in the dashboard and embed the recommendations code in the email templates
JSON Integration
  • Provide Providence with a product feed as per the feed specifications (located in the feeds section of this knowledge base)
  • Add the Providence tracking
  • Add the JSON code to provide Providence with tracking data at every step of the user journey
  • For Perform, add JSON code to render recommendations on agreed pages then render said recommendations
  • For Reach, create the mail campaigns in the dashboard and embed the recommendations code in the email templates

Our Clients